Mobility Solutions

BlackBerry

Description

 


About BlackBerry®

Features

  • Read your emails on-the-go
  • Able to access corporate data
  • Enjoy Instant Messaging
  • Make phone calls with comfort, clarity and convenience
  • Ability to access Internet and Intranet
  • Enjoy SMS and MMS
  • Organize your meetings and schedules like what you do on your desktop

  
Benefits

  • Flexible

The BlackBerry Enterprise Solution is a single platform, offering everything your organization needs to mobilize enterprise applications and systems.

It also supports leading enterprise email platforms, back-end systems and applications from a wide range of vendors. You can manage multiple wireless network technologies, devices, messaging servers and enterprise systems with a single BlackBerry Enterprise Server™.

  • Secure

The BlackBerry Enterprise Solution was created with corporate data security in mind. Besides ensuring the confidentiality and integrity of wirelessly transmitted information from behind the firewall to wireless devices in the field, it also defines and wirelessly enforce security settings on devices, as well as impose device lock-down or wipe data from lost or stolen devices.

  • Lowest TCO of Mobile Enterprise Solutions

The BlackBerry Enterprise Solution allows organizations to keep their employees connected to the information and people that matter, while still benefiting from a low overall Total Cost of Operation (TCO).

  • Easy to Deploy, Easy to Manage

With the BlackBerry Enterprise Solution, organizations can benefit from deployment and management features that simplify its administration.


BlackBerry Value-added Service

BlackBerry Messenger gives BlackBerry users a quick, easy way to send instant messages to each other using their PIN codes. It's free and with it, you can:

  • carry on a real-time conversation with friends and colleagues in several different locations, or carry on several conversations simultaneously
  • chat with a group
  • send and receive an unlimited number of messages worldwide for free with no per-message charge
  • get messages without filling up your inbox
  • know whether a colleague is online, available or busy
  • let your contacts know your own availability for instant messaging
  • manage log-in and contacts as you would if you were using an IM program from your PC
  • continue using other programs and send and receive emails while BlackBerry Messenger is running
  • invite someone to join your buddy list and start communicating without setting up a separate IM account
  • communicate with BlackBerry users only

Any queries on the requirements of the BlackBerry Messenger and how to add contacts, visit the FAQ section.

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FAQ

Questions

  1. How does the BlackBerry continually synchronize itself?
  2. What are the reasons that might cause BlackBerry outages?
  3. How do I initiate a 3-way call from a BlackBerry?
  4. Do I have to purchase another SIM card to use this service?
  5. Where can I find the personal identification number (PIN) for my handheld?
  6. What is the maximum message size for BlackBerry® Internet Service?
  7. Where can I get accesories for my BlackBerry® handset?
  8. What platforms are able to support the BlackBerry® Enterprise Server?
  9. What can the BlackBerry Enterprise Server do to mobilize my Microsoft® Exchange?
  10. What can the BlackBerry Enterprise Server do to mobilize my IBM® Lotus® Domino?
  11. What can the BlackBerry Enterprise Server do to mobilize my Novell Groupwise?
  12. What types of attachment does BlackBerry® Enterprise Solution™ support?
  13. What are the hardware requirements for BlackBerry Enterprise Solution™?
  14. What platforms are able to support BlackBerry® Professional Software
  15. Do I need to purchase a new server for the BlackBerry® Professional Software?
  16. What are the requirements of the BlackBerry Messenger?
  17. How do I add a contact into my BlackBerry Messenger that is not in my BlackBerry Address Book?




Answers

  1. How does the BlackBerry continually synchronize itself?

    2. It adopts the Push Technology. BlackBerry Enterprise Server or Desktop Redirector Software "pushes" or redirects new email, calendar updates, documents and other data straight to the user over the Internet and all phone network.

    First, the software sense that a new message has arrived or the data has changed. Then, it compresses packages and redirects the information to the handheld unit. The server uses hypertext transfer protocol (HTTP) and transmission control protocol (TCP) to communicate with the handhelds. It also encrypts the data with triple data encryption standard (DES) or advanced encryption standard (AES).

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  2. What are the reasons that might cause BlackBerry outages?

    3. Power failures, software bugs, viruses and critical component failures and most of the times, during upgrading process. However, only BlackBerry Internet Service (BIS) users are affected.

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  3. How do I initiate a 3-way call from a BlackBerry?

    4. (a) On the Home screen, click Phone
    (b) Click the trackwheel and select new call
    (c) Highlight a contact, click the trackwheel and select Call
    (d) While the first contact is highlighted, click the trackwheel and select Hold
    (e) Click the trackwheel and select New Call
    (f) Select the 2nd recipient, click the trackwheel and select Call
    (g) After you are connected to the second call, click the trackwheel and select Join
    (h) To add more callers to the conference, repeat steps (d) to (g)
    (i) Terminate the conference call as you would a phone call

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  4. Do I have to purchase another SIM card to use this service?

    5. No. You may subscribe for BlackBerry service as a value-added service (VAS) to your existing SIM card.

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  5. Where can I find the personal identification number (PIN) for my handheld?

    6. You can find your PIN from the following locations on your handheld:
    • on the Home screen, go to Options > Status
    • on the sticker at the back of the handheld
    • under the battery cover


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  6. What is the maximum message size for BlackBerry® Internet Service?

    7. Messages in a BlackBerry account may not exceed 8Mb, including attachment, irregardless of your mailbox size.

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  7. Where can I get accesories for my BlackBerry® handset?

    8. Accessories like spare batteries and phone holsters can be purchased from LGA. Contact our sales team at 6892 2308 or email sales@lgatelecom.net and let us know what are the accessories that you require.

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  8. What platforms are able to support the BlackBerry® Enterprise Server?

    9. Microsoft® Exchange, IBM® Lotus® Domino and Novell Groupwise.

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  9. What can the BlackBerry Enterprise Server do to mobilize my Microsoft® Exchange?

    10. It provides push-based wireless access to:

    (a) Microsoft® Exchange email
    (b) Microsoft® Exchange calendar,contacts and scheduling
    (c) Microsoft® Office Communications and Live Communications Server (LCS) instant messaging and collaboration
    (d) Microsoft® Office Communications Server 2007 Instant Messaging and Collaboration
    (e) Web-based, Java® ME and Web Services Applications

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  10. What can the BlackBerry Enterprise Server do to mobilize my IBM® Lotus® Domino?

    11. It provides push-based wireless access to:

    (a) Lotus® Domino Email and encrypted email
    (b) Lotus® Domino calendar, contacts and scheduling
    (c) Lotus® Domino databases
    (d) IBM® Lotus® SameTime® Instant Messaging
    (e) IBM® Lotus® Connections®
    (f) Web-based, Java® ME and IBM® Lotus® Domino web services applications

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  11. What can the BlackBerry Enterprise Server do to mobilize my Novell Groupwise?

    12. It provides push-based wireless access to:

    (a) Novell Groupwise email
    (b) Novell Groupwise calendar, contacts and scheduling
    (c) Novell Groupwise Messenger instant messaging

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  12. What types of attachment does BlackBerry® Enterprise Solution™ support?

    • Adobe® Acrobat® versions 1.1, 1.2, 1.3, 1.4
    • Microsoft® Excel® versions 97, 2000, 2003, 2007, XP
    • Microsoft® Powerpoint® versions 97, 2000, 2003, 2007, XP
    • Microsoft® Word version 97, 2000, 2003, 2007, XP
    • Rich Text Format (.rtf)
    • Corel® WordPerfect® versions 6.0, 7.0, 8.0, 9.0 (2000)
    • ASCII Text
    • HTML
    • ZIP archives (.zip)
    • images (.bmp, .jpg, .gif, .png, .tif, .tiff, .wmf)
    • audio (.wav, .mp3)


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  13. What are the hardware requirements for BlackBerry Enterprise Solution™?

    14. The requirements for the BlackBerry Enterprise Server™ v4.1 for Microsoft® Exchange, IBM® Lotus® Domino or Novell Groupwise comprises:
    • PC with Intel Pentium 4 processer or compatible (2GHz or higher)
    • minimum 1GB of available RAM
    • 60GB of available hard disk
    • 10Mbps LAN connection
    Note: BlackBerry Enterprise Server™ is not compatible with Macintosh computers.

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  14. What platforms are able to support BlackBerry® Professional Software

    15. Microsoft® Exchange and IBM® Lotus® Domino

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  15. Do I need to purchase a new server for the BlackBerry® Professional Software?

    16. No. There is no need to purchase a new server as the BlackBerry Professional Software installs easily on one existing server, which can be the same one that you use for email.

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  16. What are the requirements of the BlackBerry Messenger?

    17. A Java-based BlackBerry with BlackBerry Internet or data plan, your PIN code which can be found under "Options", then "Status" and finally "PIN" and BlackBerry Messenger software.

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  17. How do I add a contact into my BlackBerry Messenger that is not in my BlackBerry Address Book?

    18. Do the same thing when you are adding contacts from your BlackBerry Address Book. Open BlackBerry Messenger and go to the contact list section. Click "Add a Contact", which will take you to your address book. Scroll to the top of the list and highlight "Use Once". Then click "Request by Email of PIN". Type an email address or PIN code and press "Enter". Finally add a message and click "OK" twice.

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Hardware

BlackBerry Handsets

BlackBerry Handsets



BlackBerry Accessories


Batteries
An extra battery for your BlackBerry® device can be a wise precaution. Stay in contact, through plane delays, blackouts, and even times when you forget to charge up your main battery. Whether you need an extra battery to allow continuous productivity on the road, or you are looking to replace a worn or damaged battery, you will be able to get it from us.
Charging Solutions
With the official BlackBerry® accessories that LGA is offering, there is no need to worry about running out of power. Our handy plug-in accessories allow you to charge up whenever and wherever it is easiest for you - in your car, at the office, at home, in your hotel room and even abroad.
Carrying Solutions
Get in gear with official BlackBerry® carrying solutions that fit your lifestyle. These cases and holsters come in a variety of styles, and they help to protect your BlackBerry® devices from the knocks and scratches that come with everyday use.
Impatica ShowMate
Project PowerPoint© presentations wirelessly from your BlackBerry® and break free from having to travel with a laptop. Attach the compact and lightweight ShowMate to a projector or display and your BlackBerry® becomes a Bluetooth remote control to navigate the slides.
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Any queries regarding the LGA services or any form of information that you require,

Feel free to contact us at +65 6892 2308 or email sales@lgatelecom.net


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